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Wait for your phone to re-establish network connection.

After the elapsed time, plug it back in and turn it on again. While it’s completely turned off, unplug it from the power source for at least 30 seconds. To power cycle the modem/router, press the power button until it powers down. This simple solution is effective in clearing out random firmware issues on the router or modem system that adversely affect your internet connection. If you can access the wireless router or modem at the moment, then you can do a power cycle on the network equipment. To clear this out, try to refresh your internet connection first. Thus, it’s possible that what you’re dealing with is poor audio quality like delayed audio due to slow internet. Note that poor internet connection can also affect the overall calling experience with Skype. While the emerging symptom is on audio, it doesn’t always denote that the speaker is at fault. If the problem continues after checking these primary factors, try these subsequent methods to eliminate other possible causes. Also ensure that your phone is not muted or placed in silent mode. Make sure that it’s set to a level that’s loud enough for you to hear. You can visit the Skype Support’s status page to view the current status of Skype services.Īnother thing you shouldn’t forget checking on is the volume level of your phone. Easy fixes for Skype that has video but no sound on your Android phoneīefore you begin troubleshooting, verify and ensure that the Skype server is up. I’ve laid out a few tweaks you can try, should you wish to troubleshoot the problem on your end. One way to evade from any software-related factors that might have ruined Skype’s audio features, is to keep the app up to date. In this case, the problem could be due to some random glitches causing the Skype app to suddenly become unstable and lose audio functions. Nonetheless, it wouldn’t hurt if you try some workarounds to eliminate possible factors that could have triggered audio issues on your device. If it’s the latter, then there’s not much that can be done on your end because there’s nothing you need to fix in the first place. It is also possible that the problem is not on your end but rather on the person on the other end. No sound problem like when you can’t hear the other person on the other end during a phone call is usually attributed to a faulty speaker on your end. Here’s a quick guide on how to troubleshoot on Skype that has no sound on Android 10 but video works just fine. This post highlights potential solutions to audio problems with Skype app on Android 10.